Administrative Office Hours: 8:00 - 17:00 │ Monday to Friday │ Closed Weekends & Public Holidays
IMPROVISE │ ADAPT │OVERCOME
Office Tel: +27 22 022 0053 │ Fax: +27 86 552 2587 │ Email: info@bolandrisksolutions.co.za
The Privacy Notice explains how Boland Risk Solutions (Pty) Ltd obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
At Boland Risk Solutions (Pty) Ltd we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.
We collect and process your personal information mainly to contact you for the purposes of understanding your requirements and delivering services accordingly. For this purpose, we will collect contact details including your name, contact number and email address.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• The information will be collected directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.
• Information collected will be provided to us by you where we will have access to your name, surname, email address and contact details.
• Information provided will be regarding services provided by Boland Risk Solutions (Pty) Ltd.
We also receive personal information indirectly, from the following sources in the following scenarios:
• Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.
We use the information that you have given us in order to:
• We will use your personal information only for the purposes for which it was collected and agreed with you.
• Personal information such as contact details will be obtained in order for Boland Risk Solutions to contact you regarding any enquiries made relating to and not limited to the services we provide.
• We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
• Information is shared with relevant departments to who the enquiry is meant for. Each department ensures strict confidentiality, security and privacy are maintained.
In terms of the Protection of Personal Information Act (POPIA), the justification ground which we base our processing on consist out of the following:
• The data subject or a competent person where the data subject is a child consents to the processing. Kindly note that you have the right to withdraw your consent;
• The processing is necessary to carry out actions for the conclusion or performance of a contract to which the data subject is a party;
• The processing complies with an obligation imposed by law on the business;
• The processing protects a legitimate interest of the data subject;
• The processing is necessary for the proper performance of a public law duty by the business;
Or
• The processing is necessary for pursuing the legitimate interests of the business or of a third party to whom the information is supplied.
Your information is securely stored:
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so..
We keep your information for as long as the information is used and at least 1 year thereafter, should the information become obsolete. We will then dispose your information securely when no longer required. The information will be disposed of correctly in line with the companies Data Destruction Policy as well as applicable legislation, ensuring the proper destruction and removal of data in such a way that it will no longer be accessible or retrievable.
• You are entitled to access your personal data by sending a written request to List directors and their email addresses. We may charge you a fee for this service as set out in terms of Condition 8 of POPIA.
• You may also request Boland Risk Solutions (Pty) Ltd to correct or supplement any of your personal data which Boland Risk Solutions (Pty) Ltd will undertake as soon as practicable.
• Request the destruction of your personal data. Boland Risk Solutions our Information Officer and Boland Risk Solutions, our Deputy Information Officers will consider your request in light of any other laws or regulations prohibiting Boland Risk Solutions (Pty) Ltd from destroying your personal data.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@bolandrisksolutions.co.za if you wish to make a request.
Information Officer:
Name: Werner van der Merwe
Address: 7 Barlinka Way, Montagu, 6720
Phone Number: +27 22 022 0053
E-mail: info@bolandrisksolutions.co.za
Deputy Information Officer:
Name: Tracy van der Merwe
Address: 7 Barlinka Way, Montagu, 6720
Phone Number: +27 22 022 0053
E-mail: info@bolandrisksolutions.co.za
If you have any concerns about our use of your personal information, you can make a complaint to us at info@bolandrisksolutions.co.za
You can also complain to the Information Regulator if you are unhappy with how we have used your information.
The Information Regulator (South Africa)
33 Hoof Street
Forum III, 3rd Floor Braampark
P.O. Box 31533
Braamfontein, Johannesburg, 2017
Complaints email: complaints.IR@justice.gov.za